"We were very pleased with the support we received from each employee with whom we had contact. Communications were prompt and respectful. Especially memorable is the service held at our Mom's graveside. Attention to details were mentioned by many and we felt our Mother was laid to rest with great care and dignity."
Susan Wheeler Yorio and Family
"Everyone made my family feel like they really cared. I was walked through everything. Kelly even helped us write the obituary and made sure we didn't leave anything out, helped us pick out a poem for his cards and pick out a book that reminded us of him. They just were so grateful with all their help to make a difficult time a little easier to handle."
The Plaisted Family
"All the pre-planning and arrangements requested by phone from France were executed flawlessly. Every member of the staff that helped us were highly professional, sincere and friendly. Pete and Kelly especially made Christine's Celebration of Life easier for all the Asiello family."
The Asiello Family
"The staff was very helpful. Our loved one was treated in a dignified and respectful manner. We had many compliments regarding how beautiful the service was."
The Wainwright Family
"I was very pleased with your service. I feel that I could not have asked for anything better. I would definitely recommend your funeral home."
The family of Juanita Allen
"Everything was perfect. Very professional and extremely compassionate."
The Herrington Family
"Mostly due to Garrett! He has been a family friend for over 20 years. He and the whole staff were wonderful and went out of their way to make sure our family's needs were met."
The Goodwin Family
"Very well done. Coordination was excellent - Kelly did a super job."
The O'Shanick Family
"Everyone was so understanding and helpful to me and my family. We are very thankful and would recommend carpenter's Funeral Home to everyone."
The family of Lawrence Breon
"We, the whole family felt that you were very compassionate and understanding. We were delighted to receive such excellent care. Even my Mom would have been grateful in so many words if only she could have spoken. Thank you from the bottom of our hearts."
The Robert J. Moore family
"You gave us such tender, sympathetic care from the first moment, to Bill's burial. We could not have asked for more! Every step was perfect. Thank you from the bottom of our hears for caring so much for our loved one and us."
The family of William Houseman
"Kelly and everyone there made a difficult time much easier. Kelly was so caring and so easy to talk to. She helped more than we can thank her. Thank you all again."
Carla J. Randall
"The people there are the best, they really care about people. They help with everything they can, and they treat you with respect and try their best."
Mrs. Patricia Meade
"Peter was wonderful!
Always kind and professional."
The Copp Family
"Kelly was extremely helpful in the aspects of our recent funeral for Lorraine Marold. She made us all feel comfortable, made special accommodations for family and also assisted us in the financial part of the funeral. We thank Kelly and staff for all their kindness during this difficult sad time."
Teresa Marold
"The care and compassion that you showed our family was outstanding. The help that all the staff did for us was greatly appreciated. Thank you."
Doug Hough
"Because you handled everything and made it so easy on me, the whole process was done in an efficient and friendly way and put us all at ease. When you lose a family member Carpenter's Funeral Home makes all the arrangements and are very considerate of the families feelings."
Donna Stastyshyn
"We found the staff to be very kind, understanding and helpful. Garrett was very knowledgeable and offered his help with any aspect of our loss. I really can't think of any way he could have helped more."
The Tostanoski & Knapp families
"Everything was very nice and Kelly was exceptional."
Haradon family
"Every one on your staff was professional and kind. There was warmth coming from you all. We are very pleased with your service and all you took care of for the family. Thank you."
Cynthia Steger
"Garrett and Kelly did an excellent job in taking care of things. Extremely pleased with everything. Thank you very much!!!"
The family of Charles Root
"Myself and siblings were pleased with the care received and thoughtfulness in completion of the very tasks following the loss of mother. Staff was easy to work with and appreciated the honest opinions and feedback in our decisions. Guidance was great from first call to burial. A number of the guests commented on the lovely setting at the funeral home. No faults that we could discern."
The Bertha Scott family
"The arrangements were very stress free and beautiful at a very difficult time for me. Many thanks to Pete Russell and Carpenter's."
The Jenks family
"My mother's service was beautiful. Kelly Copp was wonderful-she even found my mother's favorite hymns to play during the calling hours. She was so kind and compassionate. All of your staff was wonderful."
Linda Jones
"Everything was handled very efficiently and most important with respect for our dad's wishes. Thank You."
Hastings Family
"Pete was great!!! The service was very accommodating and professional. I highly recommend your home to anyone. Thank you so much!!!"
The Champlain Family
"Our Family has always been with Carpenter's. They are more like a helpful friend."
Pratt/Geyer Family
"Peter was wonderful to work with. He was compassionate, professional and followed through on the spot with making arrangements. During the funeral service his staff was there with our family to assist in any way possible. Thank you for all your help."
Mary Watlock
"Very Caring, Very Warm, Very Helpful."
Bruno Family
"It was a real hard time for all of the family when dad passed away. All the people at the funeral home were so pleasant and helpful. My special thanks goes out to Pete and Terry. Thank You To All."
The Henry Havert Family
"Garrett and Pete - Thank you for making this time of sorrow positive and healing. My sister and I are so grateful for your understanding and assistance."
Judy and Jane
"I can't thank you all enough for the awesome preparations you took and prepared for dad's funeral service ( Robert Tylor). It was absolutely gorgeous! You all did such an amazing job on all the details. I couldn't have asked for anything more amazing. We had so many compliments on the service and how beautiful everything looked. I couldn't have been happier. I want to thank you all from my heart. Thank you all for your kindness and patience during this difficult time."
Kim & Terry Green and Fred Tylor
"Ten “10” to me is the best. Very thoughtful and kind .. and you do keep your word in the form of service .. before, during and now after."
Sleeman Family
"No one is ever ready to say Goodbye to a loved one – especially a parent. During this time, your staff was understanding, helpful and sympathetic to our family as we dealt with a very unexpected loss. Thank you!"
Barb Tripp Family
"The professionalism, the added touches like doing our pictures for us and the eternity candle. Everything was completed in a very professional way, but with compassion. We are and were very please with your services."
Sharon Herington Family
"Garrett went above and beyond. He made sure that all our needs were met. He was very kind."
Gary Loucks / Connie Wood Family
"This was our immediate family’s first experience with death and we had no idea on what to do. We were all grieving and Pete took care of us. His knowledge, professionalism and caringness guided our family through this most difficult time. We cannot thank you enough for your help. When the time comes for departure of this earth by another family member, we know we can entrust our loved one to the Carprenter’s Funeral Home."
The Meek/Kimball/Kernan Families
"Very kind and caring in times of sorrow. They are there for you after it’s over and would like to thank all of you for the beautiful job you did your our loved one and us."
Pamela Gleason
"Making the funeral arrangements with Garrett was handled stress free. Garrett handled all of the details (insurance company, phone calls to relatives, etc.) Eleanor did a great job inside and Keith did a nice job at the door greeting the people. Thank you Garrett DuVall and staff at Carpenter’s Funeral Home. Great customer skills and service."
Simon Bailor/Moir Family
"Garrett was wonderful. He took care of everything for my Dad’s funeral. He sent prayer cards to my sister for her service in New Mexico and videoed our service for my sister to see. My Dad’s service was just beautiful. Thank you."
Ward Family
"Completely happy to recommend a 10! Patience, care and concern. A willingness to explain and clarify. Calm and patient manner in dealing with family. Attention to every detail, exceptional service; compassionate and professional."
Shirley Olinger Family
"Garrett was so kind and understanding. He made everything so much easier. He was great. Carpenter-Flint Funeral Home would be the first place I would recommend."
Joyce Rhodes
Kelly and everyone there made a difficult time much easier. Kelly was so caring and so easy to talk to. She helped more than we can thank her. Thank you all again."
Carla J. Rundell
"Carpenter’s gave us excellent care when both of our parents passed away. It was a natural choice. The care we received for our brother was excellent. Kelly could not have been more helpful or kind."
Mary Lou (Carlineo) Wheat
"Excellent service. All details was we exactly as wished."
Dr. Tichane Family
"Garrett handled the whole experience very professionally. All of our requests were honored and followup contacts were great! His concern was very genuine. Nice job!"
Mike DelGrosso
"Garrett helped us every step of the way. We felt he was sensitive to our needs and wishes, and he did his utmost best to see these came to fruition."
Linda Bates
"My father’s death was very complicated. It was sudden, tragic and out of state. It is by far the most difficult thing I have ever had to experience. I was alone and did not know where to turn. Once I called Carpenter’s, Kelly and Suzanne took over and walked me through every step of the way from the medical examiners office to the viewing at an out of town funeral home, to getting my Dad home. My Dad’s calling hours were beautiful with such thoughtful touches throughout. Once they were over, the support continued, securing death certificates, Dad’s burial, extra photos, laminated cards, emails and phone calls. I highly recommend Carpenter’s Funeral Home. They are so kind and compassionate at life’s most difficult time and they handle every detail with great care. "
Lisa and Marc
"You all performed above and beyond our expectations! Everyone was kind, respectful and very willing to accommodate our requests."
Austin and Stankiewicz Family
"You and your staff did a wonderful job for Gloria and my son and I/We want to say thank you for being so nice through our loss."
Gloria Loud-Lazore Family
"We couldn’t have been happier with the way you handled everything for us. We would have been totally lost without your advice and guidance. Thank you so much to the entire staff at Carpenter’s."
John and Gladys Speekaert
"We were very pleased with your kind, warm and efficient service."
Yoko Cantineri’s Family
"My family has always trusted Carpenter’s from the terrible death of my Father, cancer with Mom and now by beloved Ken. You have been great!"
Donna Horton
"It started from the very first call, almost immediately after my Mom died. We were out of state, in an emotional situation that was to be honest, shocking! I was immediately reassured that this was the right first step, and from there each call was caring and reassuring. I felt like – they knew me; each interaction with each person at the funeral home when we were setting things up amongst ourselves for the Celebration of Life – Kelly worked with us and kept in contact – Always! When making choices for the viewing, etc., we were given time alone, never pressured, each item explained and each question answered. We may have chosen some things ‘out of the box’, but we were treated with so much caring and respect – the same way we know our Mom was! I can’t thank all of you enough."
Pamela Erickson Family
"Very professional and very accomodating with everything. Made process very easy."
The Haynes Family
"The care extended beyond the basic offering of serivces. All contacts and inquiries were met in a prompt and courteous fashion. Thank you once again."
Family of Genevieve K. Mann
"The friendly staff was way above what we expected. We were immediately put at ease and the entire staff gained our trust – something we all needed at that point! Many, many thanks."
Chris VanWoert (Marilyn Lewis)
"We can never thank you enough for the care and professionalism you showed during our time of grief."
The Crossman Family
"We received excellent assistance from making arrangements, choosing products, preparing all aspects of the services provided. The sincere touches of those at the main entrance doors and all the paperwork/photos/music gathering were comforting with the help of the wonderful staff/family."
Donald L. Ordway Jr. Family
"Great and friendly service; very knowledgeable staff. Through our tough time and very unfortunate loss, the staff was there for us and never once pressured us to do anything. Everyone was very caring, honest and extremely helpful. Thank you Garrett, we appreciate everything you did for me and my family."
Ellsworth’s
"Garrett helped us through the process of planning our Dad’s funeral, He helped put us at ease and was very professional. Excellent job with the music and video. Follow up calls were greatly appreciated."
Bakeman Family
"You were very caring and sensitive to the wishes of the family. Wonder follow-up and perfect service. Thank you."
S. Kay Pepper
"Carpenter’s has been our family funeral home for a few generations. My sister and I were very pleased with the level of support, attention to detail and overall calmness that Carpenter’s provided. Every concern and question were answered with a positive quick response. Thank you!"
Elston’s
"The care and compassion expressed to our family was phenomenal. Everything was taken care of, thank you."
DeMonstoy
"Everyone is so kind, compassionate understanding and sympathetic. Ya’ll are wonderful and I wouldn’t go anywhere else. Someday soon Dan and I will be in to do a Pre-Plan. Thank you so much for everything!"
Elsie VanAlstine Family
"Considerate .. mindful .. honest .. caring .. understanding."
Sutryk
"We never had a doubt that Garrett would provide vry professional and courteous service. He has been a wonderful Director and made sure we had excellent care, service, sympathy and follow up. We highly recommend their business."
The Hassoldt’s – Addison
"You were all very personable, helpful, understanding and kind. Everything went very smooth because of your group and their expertise in doing all the arrangements."
Steve and Patti Crane
"Garrett: We cannot thank you and your staff enough for all that you did with the service and funeral for our beautiful daughter, Katie. We could not have asked for anything more beautiful and special in remembrance of her life. We want to thank you all from our hearts for all of your compassion, kindness and patience during this difficult time. God bless you all."
Pat and Rick O’Lenick and Family
"Because Kelly Copp made it easy to make decisions and not to have to worry about any funeral arrangements…She also contacted the sources that needed to be notified, much less for us to do."
LaLomia Family
"Professionalism, integrity, compassion, empathy, reputation are what come to mind when I think of Carpenter’s Funeral Home. Thank you Pete and Staff for all you have done to make Mom’s Celebration of Life so beautiful .. God Bless."
The family of Freda M. Comstock
"Thank you for your compassion shown my family and the dignity you showed my late father."
Stanton
"Two services, two excellent services. Cater to your needs and listen with kind hearts through broken hearts. The passion for perfection shines through."
Corso – Fred, Marsh from Mike Skinner
"Kelly and all the staff were very helpful from the pre plan stage to the calling hours and funeral for our Mom. Everthing was organized, respectful and beautifully completed with attention to detail. Thank you for your help in a memorable Celebration of Mom’s Life."
The Cuda Family
"Very Helpful and very caring Suzanne Copp and Kelly Copp. I wasn’t expecting to receive a beautiful candle of my brother. I am very grateful to have people like you."
Robert Kolp – Helen Mosher
"You are compassionate and well trained people. You show great respect for the loved one who has passed away and you show great respect and helpfulness to all family members. Thank you for your commitment to all."
The Maio Family
"Our most heartfelt appreciation for you sympathy and professionalism during this difficult time. Thank you for the support and caring you all have given."
Hoyo’s Family
"Garrett was very knowledgeable and informative about our concerns, making phone calls and setting up arrangements. Also very attentive as we remembered Leona’s life and for her obituary and composing it in a memorable way."
Leona Dunning’s Family
"From the first moment we met to make funeral arrangements, we were treated with respect and kindness. Every detail and option was explained, but was left to our decisions. Wonderful people to help us at a difficult time. Thank you!"
Mary Kocher Family
"Time and care that you took was fantastic. Everything went very smoothly."
Welch Family
"During this extremely difficult time, Kelly and Suzanne presented our family with amazing support through the entire time. We will forever be grateful for you kindness, compassion and professionalism. Services were above and beyond. Thank you."
Ricky J. Snyder Family
"Thank you so much for your thoughtfulness and kindness shown to us. It made the process easier for us to endure."
The Caracci Family – Chris, Mark and Grace
"Thank you for making things as easy as possible during a difficult time!"
Southard Family
"I don’t know what we would have done without the excellent care Garrett, his co-owners and team offered to us during the time of my mother’s recent passing. They truly went above and beyond. We are forever grateful."
The family of Rosalie Preston
"Everything was handled to our satisfaction, contacted us when the body was moved, appointment was set up quickly. Personal matters were explained to us. Very Professional!"
Charlotte K. Zoerb
"You were kind, understanding, helpful, sympathetic and yet cared enough to do a great job."
Brown Family
"The whole staff was very friendly and comforting. They made us feel at ease. They wer very compassionate and concerned for our needs. They were very helpful in offering suggestions and complying with our requests. All the funeral arrangements came together and fell right into place. We were all so very pleased with the service for our loved one. Thank you for your excellent care. We are all so very grateful."
Family of William Mattison, Jr.
"I do not know where to start .. Everyone made my family feel like they really cared. I was walked through everything. Kelly even helped us write the obituary and made sure we didn’t leave anything out. She helped us pick a poem for his prayer cards, pick out a register book that reminded us of him, etc. We were just so grateful with all their help to make a difficult time a little easier to handle. Thank you!"
James A. Plaisted Family
Flint Funeral Home
607-359-2286
10 Wall Street
Addison, NY 14801
Fax: 607-936-9928